Product Owner

Twipe is a mediatech scale-up based in Leuven, Belgium working with leading newspaper publishers in Europe and the US to grow their digital subscribers and sustain quality journalism. We offer cloud based digital edition publishing, analytics, and personalization solutions. Our innovative solutions accelerate the growth of newspapers including Le Monde, The Telegraph and DuMont. 

To inspire our industry, we gather and analyse industry knowledge and share insights with our growing Future of News publishers’ community. 

Why are we hiring?

In a context of growth and focus on delivering excellence to our clients, Matthieu (Head of Product) is looking for a new Product Owner. Joining Twipe, you will also lead an Agile squad and take full ownership on developing new features for our engagement and personalization solutions that consist in collaborating with clients to grow readers engagement using data, insights and algorithms.

What do you do?

• You take end-to-end ownership of customer implementation track and ensure excellence is delivered to our clients

• You’re responsible for the development of our product features and improvements with a focus on our engagement and personalization solutions

• As full owner of the solutions along with you team, your assignments include monitoring, support and running costs for the products

• You make project implementation plans, highlighting key milestones and intermediate delivery moments

• You define User Stories and prepare the work packages for the Engineering Team and validate the integration with the Customer Success Team

• On an ongoing basis you are in charge of prioritizing the backlog and work packages for the development team

• You communicate proactively about the delivery process with all stakeholders and are the single point of contact for product related concerns or questions from our customers

• You are responsible for testing the deployment, monitoring, and following-up to ensure high quality

• You lead a squad of various young talents and make sure to hone their skills

How do you make a difference?

You have an in-depth technical understanding or interest in software development, data and AI

You are able to quickly assess any situation and to communicate efficiently with the engineering team

You show a customer centric mindset and act accordingly

You are delivery oriented and know where your priorities are

You are able to quickly assess any situation and to communicate efficiently with the engineering team

You are a good negotiator and can make trade-offs between various interests

You have a keen eye for details: they make or break a project, and you are on top of them

You have a “doing whatever it takes” and “can-do” attitude

You have a growth mindset

You have a keen interest in the news media industry and journalism

What do you do?

• You take end-to-end ownership of customer implementation track and ensure excellence is delivered to our clients

• You’re responsible for the development of our product features and improvements with a focus on our engagement and personalization solutions

• As full owner of the solutions along with you team, your assignments include monitoring, support and running costs for the products

• You make project implementation plans, highlighting key milestones and intermediate delivery moments

• You define User Stories and prepare the work packages for the Engineering Team and validate the integration with the Customer Success Team

• On an ongoing basis you are in charge of prioritizing the backlog and work packages for the development team

• You communicate proactively about the delivery process with all stakeholders and are the single point of contact for product related concerns or questions from our customers

• You are responsible for testing the deployment, monitoring, and following-up to ensure high quality

• You lead a squad of various young talents and make sure to hone their skills

Your track record:

• You have a strong track record as Product Owner in challenging tech environments

• You’re comfortable with leading a small team of tech colleagues

• You know how to perform in Agile environment. Our organization is inspired by the “Spotify model”

• Product management cycle has no secret for you: discovery with customer, building data driven solutions, operating production environment

• You are used to perform in a high paced delivery context

Why you should join us:

• The opportunity to make a difference from day one in a tech scale-up, solving problems of global interest in the media sector

• A training-friendly environment conducive to your skills development

• A challenging job in a young & international company at the forefront of innovation in emerging technologies

• An attractive workplace at the crossroads of creativity, design and technology

• Teambuilding events like a well-deserved Tomorrowland VIP experience, a team trip to climb Mount Etna or a skiing trip in Austria

• Come as you are, we invest in diversity, ensure equality and encourage expression. We have a zero-tolerance policy for harassment, bias or discrimination within the company